Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: January 1, 2025

Overview

At AFFILIFY, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use our services.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you: • Register for an account • Use our services • Contact us for support • Subscribe to our newsletter • Participate in surveys or promotions This may include: • Name and contact information (email, phone, address) • Account credentials (username, password) • Payment information (processed securely by third parties) • Profile information and preferences • Communication history with our support team

Automatically Collected Information

When you use our services, we automatically collect certain information: • Device information (IP address, browser type, operating system) • Usage data (pages visited, features used, time spent) • Log files and analytics data • Cookies and similar tracking technologies • Location data (if permitted by your device settings)

Third-Party Information

We may receive information about you from third parties: • Social media platforms (if you connect your accounts) • Payment processors and financial institutions • Analytics and marketing service providers • Public databases and data aggregators • Business partners and affiliates

How We Use Your Information

We use the information we collect for various purposes: **Service Provision:** • Provide, operate, and maintain our services • Process transactions and send related information • Send administrative information and updates • Provide customer support and respond to inquiries **Improvement and Development:** • Analyze usage patterns to improve our services • Develop new features and functionality • Conduct research and analytics • Test and optimize our platform performance **Communication:** • Send marketing communications (with your consent) • Notify you about changes to our services • Provide personalized content and recommendations • Send security alerts and important notices **Legal and Security:** • Comply with legal obligations • Protect against fraud and security threats • Enforce our terms of service • Resolve disputes and legal issues

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances: **Service Providers:** We work with trusted third-party service providers who assist us in operating our platform, conducting business, or serving our users. These parties are contractually obligated to keep your information confidential. **Business Transfers:** In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. **Legal Requirements:** We may disclose your information if required by law, court order, or government request, or to protect our rights and safety. **Consent:** We may share your information with your explicit consent or at your direction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information: **Technical Safeguards:** • Encryption of data in transit and at rest • Secure server infrastructure with regular updates • Multi-factor authentication for account access • Regular security audits and vulnerability assessments • Intrusion detection and prevention systems **Administrative Safeguards:** • Employee training on data protection • Access controls and need-to-know basis • Regular review of security policies • Incident response procedures • Third-party security certifications **Physical Safeguards:** • Secure data centers with restricted access • Environmental controls and monitoring • Backup and disaster recovery procedures While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience: **Types of Cookies:** • Essential cookies: Required for basic functionality • Performance cookies: Help us analyze and improve our services • Functional cookies: Remember your preferences and settings • Marketing cookies: Deliver relevant advertisements **Cookie Management:** You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our services. **Third-Party Cookies:** We may allow third-party service providers to place cookies on our website for analytics and advertising purposes. For more detailed information, please see our Cookie Policy.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information: **Access and Portability:** • Request access to your personal information • Receive a copy of your data in a portable format • Review how your information is being used **Correction and Updates:** • Correct inaccurate or incomplete information • Update your account information and preferences • Modify your communication preferences **Deletion and Restriction:** • Request deletion of your personal information • Restrict or object to certain processing activities • Withdraw consent where applicable **Marketing Communications:** • Opt out of marketing emails and communications • Manage your subscription preferences • Control personalized advertising To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information for as long as necessary to: • Provide our services to you • Comply with legal obligations • Resolve disputes and enforce agreements • Maintain business records **Retention Periods:** • Account information: Retained while your account is active • Transaction records: Retained for 7 years for tax and legal purposes • Support communications: Retained for 3 years • Marketing data: Retained until you opt out • Analytics data: Aggregated and anonymized after 2 years When we no longer need your information, we will securely delete or anonymize it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your country. **Safeguards:** When we transfer your information internationally, we implement appropriate safeguards such as: • Standard contractual clauses approved by regulatory authorities • Adequacy decisions by relevant data protection authorities • Certification schemes and codes of conduct • Binding corporate rules for intra-group transfers We ensure that any international transfers comply with applicable data protection laws and regulations.

Children's Privacy

Our services are not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children under these ages. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. **Notification of Changes:** • We will post the updated policy on our website • We will update the "Last Updated" date • For material changes, we will provide additional notice • We may send email notifications for significant updates **Your Continued Use:** Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us using the information below:

Data Protection Officer

privacy@affilify.com

For privacy-related inquiries and requests

General Support

support@affilify.com

For general questions about our services

Legal Department

legal@affilify.com

For legal matters and compliance issues

Response Time

We aim to respond to all privacy-related inquiries within 30 days. For urgent matters, please mark your email as "URGENT" in the subject line.

Download This Policy

You can download a copy of this Privacy Policy for your records: